Connecting with Customers through Customer Service
Do you want to increase customer loyalty? Learn to respond to each customer's needs in ways that both please your customer and build your organization. Discover the right skills, attitude, and policies that win customer loyalty. Experience the universal importance of greeting customers, listening, evaluating customer needs, and responding appropriately.
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Improve your IT skills with self-paced, interactive, and engaging online training. Login from our state-of-the-art training center or from the comfort of your living room. Browse our catalog an register now!
Let our instructors’ software knowledge help you in the classroom and beyond. Our class sizes are small, allowing for full student participation and learning. Browse our catalog an register now!