The Windows XP Troubleshooting Windows course from TrainingSol prepares candidates for one of two core exams required to achieve Microsoft Certified Desktop Support Technician (MCDST) certification. Expert instructor Tom Carpenter shows candidates how to install Windows XP, update from earlier versions of Windows OS and configure peripheral devices. He will demonstrate establishing user and group accounts, security settings and local security policy. Candidates also learn to troubleshoot system performance and Internet connection problems.